Privacy Policy

1. Information We Collect

• Contact details you optionally provide — name, email address, and phone number — so we can respond to your vehicle, part, tire, or shipping requests.
• Request details — the vehicle, part, or tire specifications, budget, notes, and uploaded photos you share with us to help us source what you need.
• Account details — if you register, we store your name, email, and role to manage your account, orders, and loyalty points.
• Order and payment details — shipping address, phone number, and payment confirmation records (we never store full card numbers; payments are processed by our payment providers).
• Usage information — basic device and visit data used to keep the site secure and working properly.

2. How We Use Your Information

• To find, quote, and deliver the vehicles, parts, tires, and shipping services you request.
• To contact you about your requests via SMS text message, WhatsApp, or email, including updates, quotes, and follow-ups.
• To process orders and payments, and to provide order tracking.
• To operate and improve our services, and to protect against fraud and abuse.

3. SMS & WhatsApp Communications

By providing your phone number, you consent to receive service-related text messages or WhatsApp messages from us about your requests and orders. Message frequency varies with your activity. Message and data rates may apply. You may opt out at any time by replying "STOP" to any message or by contacting us.

4. Photos You Upload

Photos you upload (for example, of a part or vehicle you need) are stored to help our team identify and source the right item for you. They are used only for this purpose.

5. Sharing With Third Parties

We share your request details only as needed to fulfill your request — for example, with shipping companies, parts manufacturers, or distributors who quote or deliver your item. We never sell your personal information. Payment processors and messaging providers handle your data under their own privacy policies.

6. Data Retention

We keep your request and order records only as long as needed to serve you and meet legal or accounting obligations. You may request deletion of your data at any time.

7. Your Rights and Choices

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your information.
• Opt out of SMS/WhatsApp messages at any time (reply "STOP").

8. Security

We use access controls and monitoring to protect your information. No method of transmission or storage is perfectly secure, but we take reasonable steps to safeguard it.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the current version.

10. Contact Us

Questions about this policy? Reach us through the Contact page or by email.